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Forum Discussion
XR700 Router stopped broadcasting SSID/no wifi
Yesterday afternoon, my wifi stopped working. What I mean is I could no longer find the SSID, on any device, and cannot connect. When I log into the admin page, on the home page it shows the wireless ...
Hello NPG Community!
GhillieK9 , Mikeclev7 and SonzofGod - We'd love to get this issue in front of engineering! Can you please share your case numbers with me via private message?
In the meantime, can you also follow the steps below to collect router logs:
1. Type http://192.168.0.1/debug.htm into a web browser while being connected to the Nighthawk Pro Gamin router.
2. When prompted, enter your router admin login credentials.
3. Once logged in, click on Start Capture and wait for about 5 minutes.
4. When those 5 minutes have passed, click on Save Debug Log and download the archive locally on your PC.
Note: Please save the log files in a place that is easily accessible so you can attach them to an email.
I look forward to hearing from each of you!
Kind Regards,
Christine
Thank you so much!! I've sent you a message
Andy
Andy