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Forum Discussion
Router Dropping Internet Connection
Morning,
I have owned the XR500 for about 8 months. It was running beautifully and now it continuously drops the internet. This happens to everything that is connected via wifi. (I cant connect...
What Firmware is currently loaded?
What is the size of your home? Sq Ft?
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO and WMM. Set 20/40Mhz Coexistence to 40Mhz only.
- Possible that because of auto upgrade it's upgraded you onto a firmware that's caused the issue. Try downgrading to this firmware and see if it performs better https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32
- Will give that a shot too, thank you! Will post again once I run through both of yalls suggestions.
- The firmware currently loaded is the latest. I also re-did it manually in case it had auto upgraded wrong. (Not home right now so I can’t look the specific firmware name). But I know it’s the latest. There are only two other WiFi’s by (the neighbors) they’re only showing one to two bars. Our house is about 2800 square feet but it’s in the center of the house and shows full bars in every room. I would hope with how expensive the router it is, it would cover it. I will try both of the suggestions you had with the beaming and the channels as soon as I am home.
it shows it has internet via the lights on the actual router. The WiFi devices pick up the network and are connected but there is no internet.
