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Forum Discussion
UTLEYM
Mar 09, 2021Aspirant
Router keep dropping LAN connection with XBOX series X
For whatever reason, this router keeps dropping LAN connection. I have 1 gig internet. I have no idea what is going on.
Netduma-Liam
Mar 10, 2021NetDuma Partner
Sorry to hear this!
It is just with the Series X? No other devices are losing connection? Do you have access to the interface when the drops occur?
UTLEYM
Mar 10, 2021Aspirant
Additionally when I open the interface I get a huge question mark in the middle and I can’t change settings.
- Netduma-LiamMar 11, 2021NetDuma Partner
Do you get that question mark when you try to access the interface during a drop or is it all the time? What firmware version are you currently running?
- UTLEYMMar 11, 2021AspirantYeah, I reset the device when I got home and everything worked perfect. As soon as the drop occurred and I tried to get on and mess with the settings I get that massive question mark. Whatever the latest update was. I’ll have to check when I get home.
- Netduma-FraserMar 11, 2021NetDuma PartnerDo you have an Adblocker on the web browser? If so then please disable that and it should appear correctly. Otherwise clear your browser cache/cookies and try again.