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Forum Discussion
RadenBlazed
May 23, 2019Aspirant
Router keeps loosing all internet connection.
I have a XR500 router and a CM1000 modem... I have a few thing hard wired and the rest is on wifi. threw out the day I just randomly lose internet. I can still see everything connected to my router bu...
onemarbledotcom
May 23, 2019Initiate
I have been fighting for the last 3 hours with this router since more than half my wireless devices won't reconnect. Even had issues with my laptop. Did a hard reboot and the problems started. Tried numerous fixes. The fix was dumping Firmware 2.3.2.40 and reloading 2.3.2.32. Never had a problem like this until today. I have turned off the automatic update function also. I highly recommend staying away from .40 until Netgear puts out an update to fix this issue. Various devices from various makers. No rhyme or reason I could ever find. Knew something was up when even my trusty laptop would not reconnect. My other router Nighthawk R7000 had no issues connecting to with laptop or any other device. Found posts with people having issues with .40 firmware and decided to try it. That was the ticket. Good luck everyone.
RadenBlazed
May 27, 2019Aspirant
doing the firmware update has not fixed it. actually it apears to have made it worse. now instead of only dropping out a couple times a day. it apears to do it about once every hour or so.... ... pls help
- FURRYe38May 27, 2019Guru - Experienced User
Did you down grade to v32 and also perform a factory reset and setup from scratch after applying v32?
RadenBlazed wrote:
doing the firmware update has not fixed it. actually it apears to have made it worse. now instead of only dropping out a couple times a day. it apears to do it about once every hour or so.... ... pls help- RadenBlazedMay 27, 2019AspirantI have been doing resets every time I do a firmware update. Ill try 32 and see if that works
- FURRYe38May 27, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
RadenBlazed wrote:
I have been doing resets every time I do a firmware update. Ill try 32 and see if that works