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Forum Discussion
MarkWats1028
Jan 13, 2020Follower
Router Not Detecting Internet
Hello, I am using my router in my office. We have a VOIP system that the internet originally comes through. It then goes through a netgear swtich to our offices. In one of my offices, I have the ro...
plemans
Jan 13, 2020Guru - Experienced User
Are you running your R7800 in router mode?
if so, you're probably in a double-nat because something is routing on your network. https://kb.netgear.com/30186/What-is-Double-NAT
Try switching the R7800 to AP mode. (access point).