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Forum Discussion
jcarter23
Dec 06, 2019Follower
Router not working
So I’ve had my router for awhile and I recently installed the newest firmware update to it. Well once I tried the first time, it said it wasn’t able to install it. When I did it the second time, it wa...
plemans
Dec 07, 2019Guru - Experienced User
This would actually be your forum.
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
Many times these happen when the firmware gets corrupted during updates.
you can try this:
1. Try a factory reset. Push and hold reset for 7-10 seconds while powered on. The lights should change
2. Didn't work? you can try a tftp recovery to get it working.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
If you're on windows, make sure to enable tftp within windows.
https://www.thewindowsclub.com/enable-tftp-windows-10
Here's where you'd get your firmware.