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Forum Discussion
Eribos_
Nov 29, 2018Tutor
Rx700 internet drops, bad packet loss
Hello everyone, Any help is greatly appreciated. I've have researched as much as I think I can at the moment for trouble shooting the rx700. I have already updated the firmware. The WiFi is pretty mu...
Eribos_
Dec 01, 2018Tutor
I have started a ticket,
Ticket # 40753713
Netduma-Fraser
Dec 01, 2018NetDuma Partner
Yes creating a ticket is always a good idea. I've passed on the ID so it's being approached from both ends and will hopefully have a resolution shortly.
- Eribos_Dec 04, 2018TutorAfter a few days here is Netgears response.
"I apologize for the delayed response.
Going back to your case, I do apologize however this device is beyond my scope of support."
And gave me a dead link to proceed. I'm super disappointed in the product and now customer support. Item has been sent back.