NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
droesw
Aug 29, 2019Guide
Should I factory reset router before moving?
In a few days I’m going to be moving to a different house and am taking my xr500 with me. It’s going to be with the same isp from my old house but obviously the location and IP address is going to cha...
FURRYe38
Aug 29, 2019Guru - Experienced User
Leave the way it is. Just power it off. When you get to the new home and ISP service, power the modem off for 30 seconds then back on, then after connecting the XR, power it on.
Be ware that some modems already have built in routers.
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
droesw
Aug 30, 2019Guide
I already have the modem for the new house and know for a fact that it's just a modem, and no built in router. I've also heard that my isp blocks anyone from being able to modifty the modem itself.
But do you think factory resetting it have any potential harm to the router, or do you just think it's unnecessesary? I'm just asking becasue there are some things in the routers settings I need reset, such as list of devices because most of the ones on the router currently won't be used at my new house. It just seems easier to hard reset rather than go through and remove each individual one, unless you think there would be any drawbacks or harm to factory resetting?