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Forum Discussion

KyleP6912's avatar
KyleP6912
Aspirant
Apr 20, 2020

Slow download speed xr500

When I started I had the XR500 directly connected to my ont was getting around 95 down and up which is about 1/3 of what I pay for. So I hooked my gateway back to the ont and the gateway to the XR500 ...
AmarD's avatar
AmarD
Aspirant
Jul 18, 2020

I never get my true speeds anymore. I tried everything. 

I tried to fix it myself and so far nothing has worked. 
My down is 500+ my up is around 50+ 

Whenever I download anything I'm not even getting 1mps 

Anyone can help me?

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jul 18, 2020
    Hi Amar, have you set the speeds you expect in the Anti-Bufferbloat options? What is your exact physical setup?
    • AmarD's avatar
      AmarD
      Aspirant
      Jul 18, 2020

      Anti-bufferbloat is always and yes everything is on. 

      I'm not sure as I just got my xr500

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Jul 19, 2020
        Are you using a modem/router? Is it connected directly to the XR? Are ALL devices connected to the XR or are some connected to the modem/router?