NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Slow download speeds on specific sites despite good signal – Nighthawk App shows no issues
Hi all, I’m using the Nighthawk App to monitor my home network (router: Nighthawk XR700), and everything seems to be running smoothly — no signal drops, devices are stable, and speed tests show full...
Do ethernet connected devices download good? Test with a ethernet connected PC at the router then test same at the ISP modem/ONT directly.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
What channel configurations are currently set on the router?
What mobile devices are you using?