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Forum Discussion
GUNZZ72
Mar 20, 2023Aspirant
Slow Ethernet speed xr1000
I got the nighthawk pro gaming xr1000 today and hardwired to my Xbox. I pay for 500mbps download and 20upload. The Xbox is showing I’m getting only 200 mbps and 20 upload. My old router I was around 4...
GUNZZ72
Mar 20, 2023Aspirant
Did that and had no Luck
Kitsap
Mar 20, 2023Master
What is the brand name and model number of the modem/gateway/ONT that is connected upstream of your XR1000?
Have you installed the Netgear application on your phone and tested the throughput capacity from your internet connection to the router? If yes, what were the results? If no, it would give you another data point.
- GUNZZ72Mar 20, 2023AspirantThe brand name and model number of my modem is the NETGEAR nighthawk cm1200 and yes I ran test through app on phone and got almost 400 download and 23 upload. But like I said xbox is showing ranges from 200-250 per test and it’s hard wired
- GUNZZ72Mar 20, 2023AspirantAfter reading online I turned off “goodput” and disabled qos and that seems to of bumped my Xbox download speed up to about 350mbps
- michaelkenwardMar 20, 2023Guru - Experienced User
You could also ask for help in the section where they support your router:
Nighthawk Pro Gaming Routers - NETGEAR Communities
These devices have DumaOS firmware with its own specialist support team.
- KitsapMar 20, 2023Master
GUNZZ72 wrote:
The brand name and model number of my modem is the NETGEAR nighthawk cm1200 and yes I ran test through app on phone and got almost 400 download and 23 upload. But like I said xbox is showing ranges from 200-250 per test and it’s hard wiredKnowing what the input is to your router is a step towards isolating where the issue is located.
Do you have a PC you can hard wire to the router output and run the Ookla throughput test application?
Make certain your Ethernet cables are good. They should be rated for Cat 6 or Cat 6a as minimum.