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Forum Discussion
Slow Speed when connected my XR500 router to Netgear CM1000 modem
Hello everyone, brand new here.
I have a little issue. When I connect my XR500 router to CM1000 modem I am getting 33% of the speed of when I connect straight to the modem. Is there anything I...
What FW is currently loaded?
Swap out the LAN cable between the XR and CM. CAT6 cabling is recommended.
You might reset the CM and XR. Then power OFF the CM and XR for 1 minute. Power on the CM and let it sync. THen power ON the XR and walk thru the setup wizard.
My XR450 works with my CM.
I did what you have suggested. Still out of 1gig I am getting only almost 50% and my XR500 is failing to detect internet bandwidth. What could I be doing wrong? Should I also reset my XR500 to factory settings?
Attached is the image of the failed bandwidth test.
Yes power OFF the CM then do a factory reset on the XR. Power it off. THen power ON the CM and let it sync. Then power ON the XR and walk thru the setup wizard. You could try skipping the speed detect as well and go in and manually set QoS to 1000Mb UP and Down and see what happens.
