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Forum Discussion

stijnmeijer's avatar
stijnmeijer
Aspirant
Jun 02, 2018

Slow WIFi speed

Dear Community,   I have the NetGear XR500 gaming version but there is some problem with my internet range and upload speed.   speedtest result: http://www.speedtest.net/result/7361170157 R...
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Jun 02, 2018
What are the speeds you are expecting? It is likely you have QoS enabled which limits your speed to ensure no local congestion. For range I’d suggest disabling smart connect, then you can connect to 5Ghz which has increased range.
  • stijnmeijer's avatar
    stijnmeijer
    Aspirant
    Jun 04, 2018
    Everything works fine even the upload speed when i’m connecting wireless to the 5G network but when the LAN cable is plugged in the upload speed slows down.
    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Jun 04, 2018
      That sounds almost exclusively like the LAN cable is the issue, do you have another one that you can use to see if that resolves the issue?