NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

stijnmeijer's avatar
stijnmeijer
Aspirant
Jun 02, 2018

Slow WIFi speed

Dear Community,   I have the NetGear XR500 gaming version but there is some problem with my internet range and upload speed.   speedtest result: http://www.speedtest.net/result/7361170157 R...
stijnmeijer's avatar
stijnmeijer
Aspirant
Jun 04, 2018
Everything works fine even the upload speed when i’m connecting wireless to the 5G network but when the LAN cable is plugged in the upload speed slows down.
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Jun 04, 2018
That sounds almost exclusively like the LAN cable is the issue, do you have another one that you can use to see if that resolves the issue?