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Forum Discussion
michaelaulia
Mar 11, 2019Guide
Smart connect not connecting devices to 5GHz sometimes?
We get randomly super slow internet on our iPhones (through Wi-Fi), from the usual 90Mbps download to a frustrating 0.1-7Mbps download at times. We thought it's a bug on the iPhone, etc. I then reali...
FURRYe38
Mar 11, 2019Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
michaelaulia
Mar 12, 2019Guide
Yeah, the 2.4GHz was set to Auto and the 5GHz seems to be set to 44. There
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Only see around 8-10 Wi-Fi, not that many as some houses are still being built in this area.
For now, I'm switching the SmartConnect off but might try setting the manual channel next time if I want to try it again
- FURRYe38Mar 12, 2019Guru - Experienced User
Wifi congestion can be problematic when you have wifi neighbors.
Good Luck.