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Forum Discussion

Wolf0491's avatar
Wolf0491
Aspirant
Sep 11, 2020

Smart Connect only uses 2.4Ghz???

Does Smart connect just refuse to use 5Ghz or what? I have it enabled thinking it would be a nice feature so I don't have to choose which SSID like I used to...My network map shows nothing in house e...
plemans's avatar
plemans
Guru - Experienced User
Sep 11, 2020

Smart connect does automatically switch device based on signal/bandwidth but it doesn't always work the best. These could be instances like congested environments where there's a bunch of interference on 2.4ghz. In those situations, I'd recommend disabling it. 

Wolf0491's avatar
Wolf0491
Aspirant
Sep 11, 2020
So I think what actually happened here is the 5Ghz band just stopped broadcasting again. I actually recall this happening before and I have the reboot the router to fix it. I think I may just go ahead and disable the feature so that I will know when this happens in future.
I guess it's a bug in the firmware.
  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Sep 11, 2020
    The beta is open now - the firmware has been removed for the moment but hope to get another version out soon so you could try that when it is available.