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Forum Discussion
Tola1303
Feb 21, 2023Tutor
This Rapp is not loaded yet, please try again in a minute
Mine isn’t working either. It keeps saying “This Rapp is not loaded yet, please try again in a minute.” I don’t know how to fix it.
Tola1303
Feb 23, 2023Tutor
I’ve tried that and still nothing
Netduma-Liam
Feb 23, 2023NetDuma Partner
So it's just the map itself that's not loading and showing a spinning wheel? The auto-ping section is loading just fine?
- Tola1303Feb 23, 2023TutorThe map and the wheel do not load. Auto ping does load.
- Netduma-FraserFeb 23, 2023NetDuma PartnerCan you provide a screenshot of your entire screen of what you're seeing please?
- Tola1303Feb 23, 2023Tutor
- Netduma-FraserFeb 23, 2023NetDuma PartnerAre you using Armor by any chance? When did the issue first occur, after updating, changing settings etc?
- Tola1303Feb 23, 2023TutorI was using the armor but turned it off. I can’t give an exact moment it happened but I noticed it wasn’t working after I changed my settings. I also did a factory reset to see if that would work but to no avail. I changed the retries to five with armor off, still nothing.
- Netduma-FraserFeb 23, 2023NetDuma PartnerCould you downgrade to the previous version by uploading this firmware file: https://kb.netgear.com/000063915/XR1000-Firmware-Version-1-0-0-58 in Settings > Administration > Firmware Update and see if you get the same issue on that version please?