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Forum Discussion
Trouble accessing the XR500 dashboard using a mobile device
I just got an XR500 router, specifically for the DumaOS features. Right now my desktop is out of commission, and personally, I don't see myself building a new pc soon, due to ridiculous memory, and v...
Hi Sabre, web GUI access via mobile devices isn't currently fully supported. However, the message you are getting occurs when you're not connected to the router. Is the device definitely connected to the router WiFi? If so disable data, does it work then? Data may be being used first.
An App will be coming but we haven't given any sort of date for that.
An App will be coming but we haven't given any sort of date for that.
- I've tried with my data off, I tried with my mobile data off. I also tried on 2.4ghz wifi only. Everything yields the same result. This is really disappointing. I pretty much cannot use this router beyond the basic netgear app. Blah
- I'm unsure what the cause is, I can access it fine using iPhone 6s with Safari and Chrome and also on an Android tablet. If you do a factory reset does it work then?
If not I'm assuming you may have a console? In which case you can use the browser on there to adjust settings.- Yeah I got all my consoles online. The phone I'm using is a Galaxy S9+. I'll try my wife's tablet and console browsers.