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Forum Discussion
Vincentvano
Feb 06, 2019Aspirant
tv orange et nighthawk xr500
hi everybody. When i plug my box tv orange, i can watch tv but after a few moment, the image starts to pixelate because the download rate decrease too much. Even when i turn off the QoS... It's reall...
- Feb 07, 2019
Ok, that makes sense. I think I have heard of other Orange ISP users having this problem - they have to connect the set top box to the modem. :smileyfrustrated:
FURRYe38
Feb 06, 2019Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What ISP Speed UP and Down do you pay for?
How far away is the TV from the router?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Try using WPA2 and AES only.
Try enabling Beamforming and MIMO.
Netduma_Jack
Feb 06, 2019NetDuma Partner
If you connect it directly to your modem does it work ok?
Is it connected wired or wireless?
Is it connected wired or wireless?
- VincentvanoFeb 06, 2019AspirantIt is connected wireless to the modem. And it work perfectly. But connected to the router, it work a few moment and stop after 10-15 min...
- Netduma-FraserFeb 06, 2019NetDuma PartnerI know for some TV providers they require you to be connected to the modem for TV, this may be the case here. I would check with your provider to be sure
- VincentvanoFeb 06, 2019AspirantUnfortunatly, i think so. I will try to ask to them. But, in 2 month, i move to another house and i will change my provider...