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Forum Discussion
Vincentvano
Feb 06, 2019Aspirant
tv orange et nighthawk xr500
hi everybody. When i plug my box tv orange, i can watch tv but after a few moment, the image starts to pixelate because the download rate decrease too much. Even when i turn off the QoS... It's reall...
- Feb 07, 2019
Ok, that makes sense. I think I have heard of other Orange ISP users having this problem - they have to connect the set top box to the modem. :smileyfrustrated:
Netduma_Jack
Feb 06, 2019NetDuma Partner
If you connect it directly to your modem does it work ok?
Is it connected wired or wireless?
Is it connected wired or wireless?
Vincentvano
Feb 06, 2019Aspirant
It is connected wireless to the modem. And it work perfectly. But connected to the router, it work a few moment and stop after 10-15 min...
- Netduma-FraserFeb 06, 2019NetDuma PartnerI know for some TV providers they require you to be connected to the modem for TV, this may be the case here. I would check with your provider to be sure
- VincentvanoFeb 06, 2019AspirantUnfortunatly, i think so. I will try to ask to them. But, in 2 month, i move to another house and i will change my provider...
- Netduma_JackFeb 07, 2019NetDuma Partner
Ok, that makes sense. I think I have heard of other Orange ISP users having this problem - they have to connect the set top box to the modem. :smileyfrustrated: