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Forum Discussion
Unable to Connect wireless
Hello! just bought this thing a couple of days ago and i had a few questions for you guys. im trying to conncet through a wireless connection and for some reason it doesnt connect. do i have to plug ...
If a computer does not recognize ("see") the wireless name "on air" (permitting the broadcast of the name is not disabled, and the wireless name was not configured) it's typically a problem with channels not supported or not allowed by the computer or it's wireless interface.
Some vendors have restricted the wireless clients to use the channel set based on the intended place of sales for the product, some vendors don't allow using channels not allowed based on the device location.
Worth a try is updating the wireless drivers beyond to what Microsoft does supply, or the OEM has originally distributed.
Simply not enough information (exact XR500 model destination, location, wireless client devices, laptop models, laptop OS, ...) to provide more help.
Here's a guide on accessing DumaOS that you might find useful: