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Forum Discussion
Unable to Edit/Delete Traffic Controller rules
Is this fixed yet?
After doing the factory reset from GUI (not using pushing the pin from physical router), the rules dont show up.
As you can see here, I can see that the rules are there from traffic analytics but under the rules nothing show up.
Log shows:
[DumaOS] RPC call 'get_device' exception 'ERROR: Nonexistent device stack traceback: ^I?: in function '__new__' ^I?: in functio,
[DumaOS] RPC call 'get_device' exception 'ERROR: Nonexistent device stack traceback: ^I?: in function '__new__' ^I?: in functio,
[DumaOS] RPC call 'get_device' exception 'ERROR: Nonexistent device stack traceback: ^I?: in function '__new__' ^I?: in functio,
[DumaOS] RPC call 'get_device' exception 'ERROR: Nonexistent device stack traceback: ^I?: in function '__new__' ^I?: in functio,
When you do a factory reset it wipes settings as though you were setting it up from scratch so that is normal. The log entries don't necessarily refer to Traffic Controller specifically.
It is not normal. Even if I create a new rule, it doesn't show up. Nothing shows up under rules.
Will this go away if I use the reset button to factory reset instead of doing it from GUI?
- If it's not resetting correctly via the interface then a reset through the hardware should complete successfully, let us know