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Forum Discussion
ebenasky
Jan 16, 2020Aspirant
Unable to find setting up Remote Management after firmware update
I searched for an answer to this - but I wasn't able to find one. When I first got my Nighthawk XR300, I was able to go into settings>advanced settings and set up remote management. Since I have...
Netduma-Fraser
Jan 16, 2020NetDuma Partner
Looking at the changelogs for all the firmware versions it doesn't look like this feature has been removed or altered. Just to confirm you still have the feature it just isn't working? Is your XR300 connected to a modem or modem/router? If the later have you put it into the DMZ so the XR can be open to the internet?
ebenasky
Jan 22, 2020Aspirant
When I first purchased this router, I have the ability to make setting to the remote management. After a firmware update, I am no longer finding that setting in advanced or anywhere else I look. I am trying to connect to the router with a PC that is on the same LAN as the router - so no DMZ is in place. I tried to roll back to previous versions of firmware just in case I might be able to find the setting and I had no luck so I re-installed the newest version.
I tried https to the IP address of the router with ports 8080 and 8443 with no luck. I turned on the ability to ping the router and it does return a ping.
At this point, I am giving up on doing remote access and I will connect directly to the LAN port if I need to do maintenance.
I have loaded the App on my phone so I can do some simple things like a reboot if needed.
- Netduma-FraserJan 22, 2020NetDuma PartnerI'm not sure I understand, if the device is on your LAN what is the purpose of connecting via the WAN address instead of the LAN address?
- ebenaskyJan 24, 2020Aspirant
My apologies for writing down the wrong thing.
The laptop that I am now going to use to do maintenance will be plugged directly into one of the LAN ports off of the Nighthawk. The computer that I was trying to use to access the remote management is on the same WAN as the router with out a DMZ. It is this computer that I was not able to do any remote management.
I do not know what changed in my firmware of the XR300 - but since it is working OK except for the remote management, I am not going to worry about it and just do a work around with a direct connect in case I need to make changes. Next time I will just get a different router.
Thanks
- Netduma-FraserJan 25, 2020NetDuma PartnerI will enquire with Netgear to see if there has been any changes to RM on the XR300, sorry for the inconvinience.