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Forum Discussion
ebenasky
Jan 16, 2020Aspirant
Unable to find setting up Remote Management after firmware update
I searched for an answer to this - but I wasn't able to find one. When I first got my Nighthawk XR300, I was able to go into settings>advanced settings and set up remote management. Since I have...
Spas_MoTo
Jan 29, 2020Aspirant
I have the exact same problem with my XR300. I can only connect remotely to it via the Nighthawk app on Android, but I can not connect remotely via a laptop browser running Windows. And the remote access setting in the router software is not available any more after updating to the latest firmware. Please, advise how can I connect remotely to the router, so I can manage it. I tried via the ip of the router http://xxx.xxx.x.xx:8080, but I can not connect to it.
Netduma-Fraser
Jan 29, 2020NetDuma Partner
NG must have removed the feature for some reason. You may be able to do so if you use the VPN service to access your network, you can see how to do this here: https://kb.netgear.com/23854/How-do-I-use-the-VPN-service-on-my-Nighthawk-router-with-my-Windows-client
Otherwise if that doesn't work then the only option currently would be to use the app or downgrade the firmware.
Otherwise if that doesn't work then the only option currently would be to use the app or downgrade the firmware.
- gman3346May 11, 2020Initiate
Well I know why Netgear took this out of the firmware...it didn't work. It actually has not been part of the firmware since the original firmware V1.0.1.4_10.1.4. I downgraded all the way back to this version because this feature is so important to me. While I could turn on remote management and set it up, I could never access the router from a remote location. To make matters worse, after attempting to acess the router from a remote location, the router would become unaccessible even from the lan. The only solution was the reboot the router and then I could regain access to it, but only from the lan. My guess is that the router viewed the attempted access from the remote location as some sort of security attack and shutdown all access.
Also trying to enable emote access from the Nighthawk app does not work.
Netgear, *please* fix this issue and put remote access back into the firmware!!
- Netduma-FraserMay 12, 2020NetDuma PartnerThat is probably why, I'll let Netgear know that this is a feature people would like to be reintroduced.
- gman3346May 12, 2020Initiate
That would be great, especially since they list the XR300 as having remote management, when in fact it does not.
https://kb.netgear.com/000055494/Which-routers-support-remote-management