NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Samuel888's avatar
Samuel888
Initiate
Apr 26, 2019

unable to register product - already registered

I have tried to register my router with Netgear but the website gives an error and says to contact support. When I follow the link and click on the "Contact Support" button my page goes blank. I'm stuck in a loop and want to register the router so I can access it's settings - it says it's already registered but it's a brand new product.

 

3 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 26, 2019

    Hello Samuel888, 


    Please send me a message with your email address and I'll be glad to help. Note that I have edited your post and removed any personal information. 

     

    ~Christian