NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

joebp22703's avatar
joebp22703
Aspirant
Aug 16, 2019

Unauthorised xr500

I tried to login on the router via routerlogin.net and without giving me any time to type my password it automatically loads this screen.   Can you please help me fix this?
joebp22703's avatar
joebp22703
Aspirant
Aug 17, 2019
It says I have an ad blocker, but I don’t even have one installed. Don’t really understand.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 17, 2019

What browswer are you using? Try IE11, FireFox or Opera browsers...

  • joebp22703's avatar
    joebp22703
    Aspirant
    Aug 18, 2019
    I’m using Chrome Beta (64 bit). I am also using Kaspersky Anti Virus. Could that be interfering with the page having these errors?
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 18, 2019

      Temporarily disable Kaspersky and see. 

      Does other browsers work? 

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Aug 20, 2019
        Any update on this issue joe?