NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TheHonestTiger
Jun 23, 2023Aspirant
Unidentified MAC address in logs
Since my router and VM hub 4 didn't cooperate whilst my hub was in modem mode I had to change it back to normal. So I followed some steps from another post about using the WAN IP from my XR500 and pu...
Netduma-Fraser
Jun 23, 2023NetDuma Partner
Do you have a TV that connects to the internet? If so it will be that as it belongs to a TV manufacturer. Are you losing connection on all devices?
TheHonestTiger
Jun 23, 2023Aspirant
Yes but it's not got that MAC address and yeah, every device connected to my router has broadband connection but no internet access.
- Netduma-FraserJun 23, 2023NetDuma PartnerIt's the OEM (Original Equipment Manufacturer) rather than the brand like Panasonic etc and it will have its own MAC address which can sometimes show. It shouldn't be causing a disconnect though, is there anything else in the log at the times of the disconnects?
- TheHonestTigerJun 23, 2023Aspirant
No, literally just that message around 10 times in the space of 5 seconds.
- Netduma-FraserJun 23, 2023NetDuma PartnerIs there a device (TV probably) that you're trying to connect to WiFi that is unable to? If you disconnect the TV from the WiFi do the disconnects stop?