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Forum Discussion

JoeFI's avatar
JoeFI
Apprentice
Sep 30, 2020

Uninvited device

Hi, there is a an xbox connected to my network, I don't own one. I have changed the password and it's still connected and when I try to delete it says it's online so I cannot. Can anyone help please?

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    does it show connected hardwired or wireless? 

      • plemans's avatar
        plemans
        Guru - Experienced User

        Are you seeing it through the browser? or the app?

        You cahnged the wireless password? 

        how about changing the ssid? 

        I'd start with changing the ssid and then when connecting devices back to the wireless, check to see what each is called. maybe the system is mis-identifying a device.