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DMC51450's avatar
DMC51450
Star
Apr 11, 2019

UNSTABLE TICKRATE and lan problems

What's up !!! After months testing the XR500 i found an insane problem... auto ping shows you the tick rate of the lobby and yours... well... my XR500 is NOT ABLE to keep a stable tick rate of 150 ...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Apr 18, 2019
    There is absolutely no need to be rude. Those ping statistics are simply reporting what is happening, unless you've severely throttled your speeds then it the router is not affecting the rate. When the receive rate is low then so is the send rate. It's dependent on the server you're playing on at that time. Could be lots of variables affecting this, time of day, server load etc. If when it is low you're having a bad experience I'd suggest you use the Geo-Filter to force a different server that plays better for you.
    • DMC51450's avatar
      DMC51450
      Star
      Apr 18, 2019
      No need to rma since... last Friday i bought another XR500 from another retailer to see the differences and to confirm if mine is defective or not...so i have 2 XR500 under the hands right now...mine that i bought in December and the new one that i'll return ... and sadly both have the same problems so i really doubt now that mine is defective...even if mine seems to be a refurbish one and the new one did confirm it to me !!! They perform exactly the same on 2 different lines aka my vdsl2 and a cable line !!!
      Fraser... No i don't throttle my connection !!! I tried with every settings... example: 70/70 and higher also as lower values...share excess on and off...removing all other devices...factory resets...firmware downgrade then factory then tests then upgrade then factory then tests ...also tried 1 factory reste...2...3....4...and 5 factory resets then setting things up and tests !!! Tried auto config and manual config...tried all your auto options... Ect ect ect !!! Not only that...i also tested the R1 on both lines...also with all options...factory resets ect ect ect and the R1 is STABLE on both lines whatever what we do with settings !!! On the same exact dedicated servers ect !!!

      How will you guys explain that the R1 is stable on every dedis on every games ect while the beast XR500 is not ??? You can't !!!

      As for the dedis... You guys removed Montreal from the map for BO4... so the nearest dedis is 600 some km away and it's New Jersey...it sucks because it's already too far and never play good on it...but since your cloud is messed up there is over 20 different dedis on this location so we already playin on more dedis !!! But even then it's not enough so we tried every USA dedis and it's just worst !!! More ironicaly the Montreal dedis are still there and it's way better even with the XR500 drops...on the 3 vids i've just uploaded to youtube she is playin on WW2 Montreal dedi and same drops happen !!!
      On the vids i also show you guys that both ps4 are open nat...1 playin while i enter in the same WW2 game on second ps4...showin that it still stable (cause YES i captured proof of when it's Stable so you guys will clearly see how it act when stable and when unstable) then i start the computer and as soon as the computer loads in windows you see the drops happening ...then i close my ps4 and boom it come back to stable while the computer still runnin so no it's not the computer that cause thoses drops !!!