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Forum Discussion
jebrown1979
Sep 18, 2019Guide
update
ok so since the update my router been acting weird like giving me a host in america for bo4 when i live in uk. and telling me that this host had 15ms ping . yet before the updatye used to be connecte...
FURRYe38
Sep 19, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? Power OFF The ISP modem for 30 seconds then back on then walk thru the setup wizard after doing a factory reset?
- Netduma-FraserSep 19, 2019NetDuma PartnerIf you're getting a host showing that low in America then it will be misclassified on the map and will actually be close to you so it should play fine. If you could fill out this form with the details of that host we can correct its position on the map: https://forum.netduma.com/topic/28284-reporting-mislocated-geo-filter-servers/
Could you provide us a screenshot of your entire Geo-Filter page as well please when this happens also?
The losing connection, is that just to the game or the overall connection?