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Forum Discussion
upnp error
Hello, I am using netgear xr500. After connecting my Xbox series x console to the router, when I enter the game on Xbox, it shows upnp error, nat type is good, how can I solve this problem, thanks
Its recommended to ask the mfr of the modem for help and information regarding there product. Not the NG router.
They said that wan ip cannot be written into the dmz of the modem, so I am asking for help.
- Are you able to access the modem interface? If so please take a screenshot of what you see
Did you ask them what is suppose to be input into the modem?
The Mfr should know how to set this up on there modem...This is there product.
faruk_prlk wrote:
They said that wan ip cannot be written into the dmz of the modem, so I am asking for help.- I entered from the phone, the place to share the screenshot does not work, I will try to log in on the computer tomorrow morning and take a screenshot on my laptop
- I told them I just need to write wan ip in dmz and they said we don't have such a setting.
- If it really doesn't have that option there will likely alternative methods we can use once we can see the interface
Only item I saw on there support page was this:
Not sure if this will work or not. The mfr makes this hard to connect other items up seems like. They only want you using there stuff. DMZ or bridge mode is needed here if your going to use the XR router.
Can you ask your ISP if they have a modem only unit without a built in router and wifi available to use?
faruk_prlk wrote:
I told them I just need to write wan ip in dmz and they said we don't have such a setting.What options do you have in the firewall/forwarding pages there? Can you send screenshots of those?
OK, are there any settings pertaining to modem mode or bridge mode that you can find?
I couldn't find anything about bridging mode, could it have another name?
Your last picture has it. "Change Operating Mode"
What do you see when you select this button?
Well that's a shame no Bridge mode.
I would ask the ISP if they have methods to bridge this modem, or if they have a non router modem unit, something modem only with out a built in router. This current model modem will be problematic if you intend to use the XR router.
- My current keenetic omni is a modem/router. In order to use the netgear xr500 device, do I need to use only a modem? I want to ask one more thing, what do you mean by bridging mode? can it have another name?
It would best best to have a modem or a modem/router that can run in a modem/bridge mode or have DMZ functionality. This prevents NAT issues.
Simply put, bridge/modem mode essentially just tells the router to run as a modem. This means the routing side of things is disabled.
faruk_prlk wrote:
My current keenetic omni is a modem/router. In order to use the netgear xr500 device, do I need to use only a modem? <Yes, a modem ONLY unit would be recommended and preferred to use with the XR router. Why you should ask your ISP if they have such a option for you to use.
I want to ask one more thing, what do you mean by bridging mode? can it have another name? <I've seen TRANSPARENCY mode used back in history as a term for bridging or putting a modem router combo unit into modem only mode.- I found a vdsl modem from a friend of mine, tp link brand, I will buy it as soon as possible and I will inform you
- Hello, a new modem has arrived, I have installed it, what should I do now?
Set up the XR router with the new modem?
Might factory reset the XR and walk thru the setup wizard and complete it.
- Yes, I installed it with the new modem, but when I go to the Xbox network connection settings, I still get the upnp error.
