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Forum Discussion
faruk_prlk
Nov 08, 2022Guide
upnp error
Hello, I am using netgear xr500. After connecting my Xbox series x console to the router, when I enter the game on Xbox, it shows upnp error, nat type is good, how can I solve this problem, thanks
faruk_prlk
Nov 15, 2022Guide
I entered from the phone, the place to share the screenshot does not work, I will try to log in on the computer tomorrow morning and take a screenshot on my laptop
faruk_prlk
Nov 15, 2022Guide
I told them I just need to write wan ip in dmz and they said we don't have such a setting.
- Netduma-FraserNov 15, 2022NetDuma PartnerIf it really doesn't have that option there will likely alternative methods we can use once we can see the interface
- FURRYe38Nov 15, 2022Guru
Only item I saw on there support page was this:
Not sure if this will work or not. The mfr makes this hard to connect other items up seems like. They only want you using there stuff. DMZ or bridge mode is needed here if your going to use the XR router.
Can you ask your ISP if they have a modem only unit without a built in router and wifi available to use?
faruk_prlk wrote:
I told them I just need to write wan ip in dmz and they said we don't have such a setting. - faruk_prlkNov 16, 2022Guide
- faruk_prlkNov 16, 2022Guide
- Netduma-LiamNov 16, 2022NetDuma Partner
What options do you have in the firewall/forwarding pages there? Can you send screenshots of those?
- faruk_prlkNov 16, 2022Guide
- faruk_prlkNov 16, 2022Guide
- Netduma-LiamNov 16, 2022NetDuma Partner
OK, are there any settings pertaining to modem mode or bridge mode that you can find?
- faruk_prlkNov 16, 2022Guide
- faruk_prlkNov 16, 2022Guide
I couldn't find anything about bridging mode, could it have another name?
- FURRYe38Nov 16, 2022Guru
Your last picture has it. "Change Operating Mode"
What do you see when you select this button?
- faruk_prlkNov 16, 2022Guide
- FURRYe38Nov 16, 2022Guru
Well that's a shame no Bridge mode.
I would ask the ISP if they have methods to bridge this modem, or if they have a non router modem unit, something modem only with out a built in router. This current model modem will be problematic if you intend to use the XR router.
- faruk_prlkNov 16, 2022GuideMy current keenetic omni is a modem/router. In order to use the netgear xr500 device, do I need to use only a modem? I want to ask one more thing, what do you mean by bridging mode? can it have another name?
- Netduma-LiamNov 17, 2022NetDuma Partner
It would best best to have a modem or a modem/router that can run in a modem/bridge mode or have DMZ functionality. This prevents NAT issues.
Simply put, bridge/modem mode essentially just tells the router to run as a modem. This means the routing side of things is disabled.
- FURRYe38Nov 17, 2022Guru
faruk_prlk wrote:
My current keenetic omni is a modem/router. In order to use the netgear xr500 device, do I need to use only a modem? <Yes, a modem ONLY unit would be recommended and preferred to use with the XR router. Why you should ask your ISP if they have such a option for you to use.
I want to ask one more thing, what do you mean by bridging mode? can it have another name? <I've seen TRANSPARENCY mode used back in history as a term for bridging or putting a modem router combo unit into modem only mode. - faruk_prlkNov 17, 2022GuideI found a vdsl modem from a friend of mine, tp link brand, I will buy it as soon as possible and I will inform you
- FURRYe38Nov 17, 2022Guru
👍
- faruk_prlkNov 21, 2022GuideHello, a new modem has arrived, I have installed it, what should I do now?
- FURRYe38Nov 21, 2022Guru
Set up the XR router with the new modem?
Might factory reset the XR and walk thru the setup wizard and complete it.
- faruk_prlkNov 21, 2022GuideYes, I installed it with the new modem, but when I go to the Xbox network connection settings, I still get the upnp error.
- Netduma-FraserNov 21, 2022NetDuma PartnerIs it a pure modem as in it doesn't have WiFi?
- faruk_prlkNov 21, 2022Guidewifi is working. What settings should I do on the new modem? I keep getting upnp error
- Netduma-FraserNov 21, 2022NetDuma PartnerYou'll need to put it in passthrough mode or put the XR WAN IP in its DMZ
- faruk_prlkNov 21, 2022Guide