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Forum Discussion
Xuul
Jan 09, 2025Tutor
USB Share not accessible when WAN is down
My internet went down for a few hours, so decided to watch a movie stored on the USB drive attached to the XR1000 router. While every device in the house was able to make a connection to the router, ...
- Jan 09, 2025
Welp, seems I got the share to work as expected with the WAN cable unplugged. Darned if I can fully explain why, but here's what I did...
I noticed in Windows Networking that my Sony 4k player UBP-X800 was still connecting via wireless from the last time I had it check for firmware updates. It showed as a media player and media source. Looking into the settings on it, apparently by default it had enabled it's media server and also network access control using UPNP. I turned all that off, and disabled the wireless conection on it so it no longer was connecting. I then turned on, then off, UPNP on the router under Advanced settings, which seemed to do a long reset each time. I'm guessing it was resetting some kind of networking cache and in the process flushed out the bad junk from the Sony player. If I had to guess, the Sony player was doing some kind of loop on UPNP bogging down other services....maybe.
I'm glad that my previous suspicion that the router was disabling SMB share functionality when WAN is down was wrong. Thanks to all who put time in to help work through this.
Netduma-Fraser
Jan 09, 2025NetDuma Partner
I'll continue to monitor the topic in case I can jump in but it's a purely NG feature so I have less knowledge on it and I can't think of anything on the DumaOS side that would be affecting it
FURRYe38
Jan 09, 2025Guru - Experienced User
Ok so I formatted a 500Gb mech drive in Windows 11 for NTFS. Put it in a USB caddy I have here.
Put some media files on it.
Disconnected it from the PC.
With my XR1000v1, after it was powered ON and ready and NOT connected to any ISP modem, using MS Edge, was able to log into the web page at both 192.168.1.1 and routerlogin.net:
Checked the USB settings and enabled the folowing:
After it was enabled, I rebooted the router and during the reboot, I connected the USB drive to the back USB 3.0 port of the router. After the drive was ready, I opened Network icon on the deak stop and found the XR1000 media being displayed:
RIght selecting on the icon, I selected Open in Media Player:
Media files are playable here. All this was with out the router connected to anything. XR1000 is not valid web page access here on mine nor is XR1000v1. 192.168.1.1 or routerlogin.net works for me.
- XuulJan 09, 2025Tutor
Furry, I appreciate the effort doing all that.
MSEdge likely worked using routerlogin.net because the browser cached it's own DNS history. I addressed this in another post found here:
https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/AdBlocker-Issues/m-p/2386823#M35030
I found that browsers typically will store their own DNS history, bypassing downstream DNS lookups at router or ISP and use it's own cached IP at the browser level. In order for AD blocking to work reliably, I have disabled the DNS cache in my browser, so routerlogin.net not working is not supprising, except that the router itself should have that cached since it's a built in default URL for access on an internal network.
In your USB settings, you have your "Network/Device Name" set to "readyshare". Lower in the page, it shows your valid string for the network share is "\\readyshare". Mine is named "XR1000", so "\\XR1000" is valid, not because it is the router's model name, but because I deliberately set "Network/Device Name" to "XR1000". With this, it shows lower in my page that "\\XR1000" is the string to use.
Other than that, I can not explain why yours works and mine does not. Looking at your media player, I'm betting that if you clicked in the address bar to see the full path, it would show "\\xr1000v1\....etc". This is strange given that you have your "Network/Device Name" set to "readyshare" not "xr1000v1". My best guess is you also have DLNA Media Server enabled and it's name was set to "xr1000v1". This is found on "Media Server" page under "USB Functions".
- XuulJan 09, 2025Tutor
I forgot to mention that enabling DLNA Media Server does work for me without the WAN.
I do not wish to use DLNA since it utilizes UPNP streaming protocol and does not allow for file management. In addition, the XR1000's functionality is limited for DLNA in which it does not recognized all video files as video files. As a result, many of the video files do not show up when connecting to this with a UPNP client. Plus there are no configuration options for DLNA to define what media files to present to connected clients.
- FURRYe38Jan 09, 2025Guru - Experienced User
Whatt brand and model # USB drive and drive size do you have connected to the router?
Maybe try a factory reset on your router and setup from scratch. I would try setting up with out it being connected to the ISP modem.
MS Edge caches was cleared prior to connecting to the routers web UI. So all was new and clear with the browser and saw no issues using IP address or host name to access the web ui.
Seems like your router maybe in some bad state or there is a mis-configuration at some level with your environment that seems to be maybe causing problems.
Extreme altternative would be to try a different router with your USB drive and see the same problem follows on that router as well.
The XR1000 is not working for me to access the web ui. Only 192.168.1.1 or routerlogin.net. I've always used the IP asddress with out fail.
- XuulJan 09, 2025Tutor
Welp, seems I got the share to work as expected with the WAN cable unplugged. Darned if I can fully explain why, but here's what I did...
I noticed in Windows Networking that my Sony 4k player UBP-X800 was still connecting via wireless from the last time I had it check for firmware updates. It showed as a media player and media source. Looking into the settings on it, apparently by default it had enabled it's media server and also network access control using UPNP. I turned all that off, and disabled the wireless conection on it so it no longer was connecting. I then turned on, then off, UPNP on the router under Advanced settings, which seemed to do a long reset each time. I'm guessing it was resetting some kind of networking cache and in the process flushed out the bad junk from the Sony player. If I had to guess, the Sony player was doing some kind of loop on UPNP bogging down other services....maybe.
I'm glad that my previous suspicion that the router was disabling SMB share functionality when WAN is down was wrong. Thanks to all who put time in to help work through this.
- FURRYe38Jan 10, 2025Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡