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Forum Discussion
AllanAyala
Aug 12, 2020Tutor
Verizon Fios issues!! Please help!
Hello all. I’ve been having a problem over the past few months and I’m at my end. I purchased the XR450 during Christmas 2019 and at that time I called Fios support and had them assist with removing ...
Netduma-Fraser
Aug 13, 2020NetDuma Partner
It sounds like your public IP is renewing every 7 days, do you have a dynamic or static IP? Find out what the MAC address of the gateway is and then in Internet setup on the XR change the MAC address to that instead. Then plug it directly into the ONT, does that resolve the issue?
Lgestle
Aug 18, 2020Initiate
Does the Internet return after power cycling? I have a xr450 as well and started noticing issues after the update last year (FiOS here as well but different ISP). I went back to a Netgear 6500v2 which is pretty close to the same hw. It was solid for weeks/months, where the xr450 would not renew the ip like clockwork after several days after that fw update.
I also factory reset, reloaded fw, and etc with no change in behaviors after that update. The only thing that worked was loading a 3rd party ddwrt firmware. Since then I went from only days to months without issue (like the xr450 was pre update).
The xr450 and xr500 are based on the same fw and hw. If you browse the Duma forums this is a common complaint (ip not renewing) Fortunately there is an update fw in the works, unfortunately this fw has been promised over 12+ months ago.
I also factory reset, reloaded fw, and etc with no change in behaviors after that update. The only thing that worked was loading a 3rd party ddwrt firmware. Since then I went from only days to months without issue (like the xr450 was pre update).
The xr450 and xr500 are based on the same fw and hw. If you browse the Duma forums this is a common complaint (ip not renewing) Fortunately there is an update fw in the works, unfortunately this fw has been promised over 12+ months ago.
- Netduma-FraserAug 18, 2020NetDuma PartnerThere is a beta people are taking part in now and so hopefully when the next build is out more people will be invited and you'll be one of them.