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Forum Discussion
Very Disappointed with XR500
Purchased a XR500 a couple days ago to upgrade an older R7000, really had high hopes for the router, but to my dismay it looks like I will be returning it. Setup went smooth, it was after the set up...
Set to NEVER on Anit Buffer Bloat.
Do the phones connect if you set Smart Connect and MIMO and HT160 to disable? WMM should always be enabled.
I have a S7 here and it's connects fine on my XR450. SC, MIMO and WMM enabled, HT160 disabled.
Tried it all, nothing works. Phones and everything connect just fine to my R7000, but for some reason they don't like the XR500. So I have to keep swapping out my routers until I get a solution for it.
Has the XR been replaced with another XR? Sounds like this maybe a problem with Samsung phones and the wifi drivers. Something Samsung and NG new to review. I know there is a problem with the 2.4Ghz frequency and performance there. It's not achieving anything over 100Mb on the down when testing with certain devices.
Maybe this is something Netduma-Fraser can pass along to NG engineering. Please.
Yes, NG RMA'd the first router thinking it might be a hardware issue. The new router, same results. I'm not sure it's just Samsung phones, I have several Samsung tablets as well (that are hardly used at home), and I noticed yesterday while troubleshooting, that they do not connect to the internet either. So it seems to be Samsung related, because our Ipads connect just fine. I've been talking to NG on the phone and emails for almost a month now about this. They are working to fix it, it is just very slow. I was ecstatic yesterday when what we tried actually worked, although it was very shorted lived, less than 5 mins. So we're making progress. Hopefully there will be a solution to the problem soon.
Keep on them. Yes, seems to be Samsung related.
Keep us posted...