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Forum Discussion
Kevinl75
Aug 14, 2022Tutor
VPN not holding devices on XR500
Hi so I have purchased PUREVPN & Express VPN as I thought it would be the VPN however my VPN connects on my Hybrid VPN section however when I go to add a device and then change the mode to only VPN t...
Kevinl75
Aug 15, 2022Tutor
Thanks for the above comment.. I done as suggested but its not picking up the VPN as my location is still showing my providers IP.. I have cached everything..
I will reset my router see if it picks up the new VPN..
appreciate the comment and it was very helpful and the device stayed..
Cheers
Kev
Netduma-Liam
Aug 15, 2022NetDuma Partner
It shouldn't require a reset, but let us know how you get on with it afterwards.
Where are you checking your location? Are you using a particular website? Make sure you clear cache/lookup the location from an incognito window.
- Kevinl75Aug 15, 2022Tutor
No it didn't require a reset and it worked.. took about 20 mins.. all sorted and working
appreciate all the help
Kevin
- Netduma-LiamAug 15, 2022NetDuma Partner
Nice, thanks for letting us know.
Give us a shout if you have any further questions.