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Forum Discussion
kaitocursd
Jan 01, 2021Aspirant
WAN VLAN Tagging on XR300
Hi,
i got my Nighthawk xr300 recently, my isp require a vlan id tagging on PPPoE connection
do i have connected my router to the ont , goes to Advanced settings > VLAN / Bridge Settings > Enable VLAN / Bridge Setup >
By VLAN tag group > then change the existed vlan id from 10 to 80 (which is my isp require) and still , there is not internet
Is there anyone who has ran into the same problem I am facing? Thanks.
3 Replies
- Netduma-FraserNetDuma PartnerHave you enabled PPPoE as well in Internet Setup?
- kaitocursdAspirant
yes , PPPoE with my username and password provided by my ISP , connecting the router to my ont but still for unknown reasons , no internet
- Netduma-FraserNetDuma PartnerHave you select Always On for PPPoE? If not you will definitely need to do that. You may need to reboot now it's connected with the necessary information entered.