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kaitocursd's avatar
kaitocursd
Aspirant
Jan 01, 2021

WAN VLAN Tagging on XR300

Hi,

i got my Nighthawk xr300 recently, my isp require a vlan id tagging on PPPoE connection

do i have connected my router to the ont , goes to Advanced settings > VLAN / Bridge Settings > Enable VLAN / Bridge Setup >

By VLAN tag group > then change the existed vlan id from 10 to 80 (which is my isp require) and still , there is not internet

 Is there anyone who has ran into the same problem I am facing? Thanks.

3 Replies

    • kaitocursd's avatar
      kaitocursd
      Aspirant

      yes , PPPoE with my username and password provided by my ISP , connecting the router to my ont but still for unknown reasons , no internet

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Have you select Always On for PPPoE? If not you will definitely need to do that. You may need to reboot now it's connected with the necessary information entered.