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Forum Discussion
bacevedo
Jan 30, 2019NETGEAR Employee Retired
What is Ping Assist?
What is Ping Assist?
Ping Assist is an add-on to the Geo-Filter. It allows low ping hosts to connect to you even if they are outside your Geo-Filter limit, helping you to quickly fin...
jacegibson
May 08, 2019Star
i hope a new fw comes out that fixes devices being dropped from the network map.. i had to downgrade fw for my devices to show, but i lost the ping assist feature :/
- Netduma_JackMay 08, 2019NetDuma Partner
There is a hotfix that may fix this issue. Please install the hotfix and let us know if it fixes the problem.
Hotfix is here: https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32