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Mygamertagsucks's avatar
Mygamertagsucks
Apprentice
Jan 29, 2022
Solved

What Keeps Making Changes

https://docs.google.com/document/d/1FCIXOIE1dA4g1QBOHIaXN8imUfwrrwb1/edit?usp=drivesdk&ouid=112056824445161887576&rtpof=true&sd=true

I had to post my log file as docx link for some reason. What keeps making all of these changes to my QoS settings, and even my Geo-Filter settings? The lan access by remote is attempting to connect to my PS4, which is unplugged from the wall. The Ethernet cable is still plugged in, but there is 0 power running to the PS4. I don't know what I should do, but our internet is trash right now. Thank you, in advance.
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Jan 29, 2022
    Thanks for adding the part about the dialyzer, I can tell you for certain that is absolutely the unknown MAC address you're seeing so definitely don't block it! Reason I am so certain is because someone else had an unknown MAC address and it was the same or a similar medical device. The MAC address is private for those devices which is why it doesn't appear when you do a lookup.

    There is nothing alarming in the logs from what I can see so all good there, though the disconnects are likely due to DHCP so please do the following.
    On the LAN Settings page, set the DHCP range to start at .50 (so the end is around 250 I believe), then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

10 Replies

  • Save the log in a notepad and upload the .txt file, the google link isn't working. Without looking though QoS will be making the changes and the Geo-Filter will be making the changes, the logs show background processes and are primarily aimed at the developers - they can look like issues to a user but it is absolutely fine.

    Can you explain more about the issue you're having with the internet?
    • Mygamertagsucks's avatar
      Mygamertagsucks
      Apprentice
      I will upload the txt file in just a second. The main issue we are having with the internet is our devices are going offline, then coming back online, on their own. We keep getting messages saying "Netgear17 has no access to the internet." It's happening on all devices, too.
      Also, when I go into the device manager, there is something on our network that nobody seems to be able to identify. The MAC address, when searched at aruljohn, returns 0 results as well.

      Also, when I run a bandwidth test, it's returning results of 280mbps down, 5-8mbps up. Our internet package is for 500mbps down, and 25mbps up. So, I'm unsure as to what is going on. For what it's worth, when I click on Network Monitor, it always shows that the unknown device is using up a ton of bandwidth. I would block it, just to identify it, but I'm afraid it might be my dad's dialyzer.

      Ok, I'm converting the file now.