NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
martyr444
Oct 04, 2020Apprentice
What Security Improvements with latest XR700 Firmware
Hello, I would like to know how much or more details on what Security improvements were added for Version 1.0.1.34. I tried to just upgrade the Firmware from Version V1.0.1.20 and it causes my Conten...
Netduma-Fraser
Oct 05, 2020NetDuma Partner
Just generic security fixes as far as I am aware, there was no security advisory out that I can see. If you're having those issues then you should be fine to go back to .20.
- martyr444Oct 05, 2020Apprentice
Hello, I know that many Netgear Routers have been known to have vulnerabilities. That's why I wanted to get more details on what this fixed in making the XR700 more secure. I went ahead and set my XR700 back to Factory. I then configured everything to find out if using a backup from V1.0.1.20 to recover V1.0.1.34 was causing this issue. Even with a clean install and reconfiguring everything without using the backup still have the same issue. So it's this latest Firmware V1.0.1.34 it causing the issue. I set the Content Filter Schedules the same as before so the Service blocking starts at 21:00 and ends at 7:00. The only way I get it to trigger is to go to this schedule and hit apply at 7AM which I shouldn't have to do. I can go back to the V1.0.1.20 and it will work like it's supposed to. But then I'm losing the new Security updates which is a bad idea. How do I escalate this so the Engineers can get a fix? It it's a problem for my setup, it should be an issue for all setups that use this feature. Please advise.
- Netduma-FraserOct 05, 2020NetDuma PartnerYou would have to make a ticket here and see if they can escalate it for you: http://support.netgear.com/
- martyr444Oct 08, 2020Apprentice
I created a Ticket to support via Email. No one has resoponded. What's the next step to get support for both of these over $500 Netgear XR700 Routers. For this kind of Money and due to Security issues in the World today, I need this resolved. I need the features and I need the Security I paid for. Can you help get me some support help?