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Forum Discussion
Caiden1220
Aug 22, 2019Aspirant
When i change my mac address all the fields go empty
OK so when i click on Use this max address and try to change something all the fields go blank someone please help i am trying to change my ip address or tell me a different way on changing this thi...
Caiden1220
Aug 22, 2019Aspirant
but when i do that the fields are still empty and i dont know what to put in them
Netduma-Fraser
Aug 22, 2019NetDuma Partner
If you don't know what to put in them then you should definitely leave it as automatic. What are you hoping to achieve by changing these settings? There may be a different setting that's more suited for your goal.
- Caiden1220Aug 23, 2019Aspirant
i am trying to change my ip address
- Netduma_AlexAug 23, 2019NetDuma Partner
You can't just manually change your WAN IP address, you have to discuss it with your ISP. If you're getting DDoS'd for example you'd need to call up your ISP and ask them for a new address. If you're worried about that you might need to get a dynamic IP.
This is the kind of thing that the ISP has to deal with though, you can't just change it yourself.
That is UNLESS your XR500 is below another router on your network, in which case you just enter the IP address you want to use on the upstream router, gateway IP is the upstream router's address, subnet mask is 255.255.255.0