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Forum Discussion

Stylz's avatar
Stylz
Tutor
Jun 06, 2018

Why am I receiving this "Uncaught Unmatched device"???

WTF am I receiving this error on a $300+ router?   "Uncaught Unmatched device" when I monitor my "GeoFilter"? Ive tried downgrading (why) the firmware version only to receive the same error. Plea...
Stylz's avatar
Stylz
Tutor
Jun 06, 2018

Also receiving "Devide not found" when I go to the QOS page of my router. Why so many problems with the so called "Gaming Router". Step up your game NetGear. You may want to pay Merlin from Asus for some custom, WORKING firmware.

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jun 06, 2018
    I believe an issue with UPnP caused device names to be wiped that were added to Geo-Filter/QoS causing those errors. Firmware has been pulled while Netgear investigate. Factory reset will fix it.
    • Stylz's avatar
      Stylz
      Tutor
      Jun 06, 2018

      Wow! So spend more time resetting this $300+ device and re-adding all security, setup MAC address filtering again, set static IPs, etc..

       

      Amazing device:smileymad:

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Jun 06, 2018
        Renaming the device to what it was called previously or reconnecting it to the router if it has been disconnected would resolve it. I believe a UPnP change by Netgear may have triggered it which is why its been taken down to be resolved.
    • Stylz's avatar
      Stylz
      Tutor
      Jun 06, 2018

      Anyone know of stable and proven 3rd-party firmware that will work on this XR500? A Merlin ASUS WRT variant possibly?

    • StrangerPings's avatar
      StrangerPings
      Tutor
      Jun 23, 2018

      Bull crap the firmware has been pulled it just jacked my router a few mins ago. How, how does Netgear release this crap in such a broken state. It's just bewildering the lack of quality control this company possesses. This is my very first Netgear product, always been a Linksys person, and I will never, EVER, buy another one or recommend that any of friends do. I've never experienced a SINGLE issue on a Linksys router, NOT ONE....