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Forum Discussion
Stylz
Jun 06, 2018Tutor
Why am I receiving this "Uncaught Unmatched device"???
WTF am I receiving this error on a $300+ router?
"Uncaught Unmatched device" when I monitor my "GeoFilter"? Ive tried downgrading (why) the firmware version only to receive the same error. Plea...
Misskittys357
Jun 27, 2018Guide
Hey All,
So we are getting this same error as well, I called support today and when I told the guy about the error and he immediately told me this would have to go to T2 support. Guessing it is a known issue and I am hoping they are working on a proper resolution, outside of a full master reset, I am tech savvy but I have my limits. Was wondering did ya'll get yours fixed and was it the reset that fixed it?
Netduma-Fraser
Jun 27, 2018NetDuma Partner
Factory reset will definitely fix it. This would be the easier option though: Rename the device that was added back to what it was named and dialog box will disappear
- Misskittys357Jun 27, 2018GuideThat is what I did, everything looks good!