NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WiFi devices disconnect & incorrect password
Hoping someone can help? I purchased the R800P back in January. For around the past month every five to seven days all devices connected via WiFi will disconnect. Strangely, my CCTV remains connected ...
What firmware are you on?
Are you actually resetting the router or rebooting the router to get it working?
What modem is it connected to?
- Would suggest posting here as you will get more tailored answers for your router model https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk
Firmware is 1.4.1.62_1.3.22
I have had to reboot it three times this week (turned off and back on) although on todays attempt it didn't work, now the connection to all devices is dropping probably every few hours or so. I have done one factory reset which worked for all of about two weeks, then back to this original fault. It is connected to a virgin media super hub.
thanks for the reply!
You could try downgrading the firmware a version or 2.
If you downgrade, do it over a hardwired connection, reset the router afterwards, and then manually reinstall.
I know version 1.4.1.50 got the netgear armor update and not all devices played nicely with it. If you tried that one and it has issues, try 1.4.1.42 as it was a pretty solid version of the firmware.
