NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wifi Disconnects when I Live Stream
Wifi Router works perfectly fine up until i go live when i stream. Then it disconnects.
seriously thinking about returning this router. nothing but headaches.
well you didn't give us much to go on. You basically said "my car runs until I hit the gas". Way more info is needed.
1. What modem are you running?
2. Speeds you pay for? What do you actually get hardwired?
3. Firmware on your router?
4. Streaming? Streaming what? Are you streaming over wireless/wired, are you using a service? What exactly is going on?
5. What are you streaming off? phone/pc/ps4/etc
6. What have you done to try to fix the problems? There's a troubleshooting section in your support section.
7. Does the wifi drop for all devices are just one?
8. More details. The more you list the better we can help. We can't help you with a vague statement about dropped wifi. I read through some of your prior posts to see if there was any details there. there wasn't and when you were asked specifics, it wasn't answered. We need details to help you.
Here's your support site with manuals, firmware, *troubleshooting*, etc.
https://www.netgear.com/support/product/XR500.aspx