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Forum Discussion
LukeJ
Jul 07, 2025Follower
Wifi network name changed and no pw requirement
I just had this happen to mine today but mine rebooted its self then changed both wifi names to Netgear with no password, and no the Default SSID is Netgear## in my case is NETGEAR96/-5G, I also want...
FURRYe38
Jul 07, 2025Guru - Experienced User
What Firmware version is currently loaded?\
Is your XR model the v1 or v2 version?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Factory reset and setup from scratch using a wired PC and web browser?
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface