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WTF is wrong with Netgear customer service
case 431035997 Case Summary: XR500 - Router keeps droping Internet Product: XR500 The router keeps disconecting from my Modem, and when it does if i restart my router it works fine. I had to...
This is a known issue that will be fixed in one of the next beta builds so if you haven't already I would highly suggest signing up: http://www.netgearinnovation.com/dumaos-beta/index.html also it might help to reinstall the firmware using TFTP and then performing a reset. https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
thank you for the information. i have done the roll back and factory reset more then once it has not fixed the issues. do you have an idea when the new patch will come out
- So you tried using TFTP? There will likely be a new build in the beta next week - I couldn't say though when you'll get an invite. If I can I'll try and boost you up the list.