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Xbox one stopped connecting to netgear nighthawk XR1000
My son's Xbox One has stopped connecting to my wireless router - Netgear Nighthawk XR1000. It was connected for a few days after I set it up, then it just stopped. Not sure if it was because I blocke...
Thank you everyone for your suggestions. I ended up getting through to Netgear support and yes, I had already tried most of the suggested solutions. We ended up having to do a factory reset. I will never be using the app to block a device again!! So far it all seems to be running ok and the xbox is connected once again.
BUG_812 wrote:
My son's Xbox One has stopped connecting to my wireless router - Netgear Nighthawk XR1000. It was connected for a few days after I set it up, then it just stopped.
First thought is to see if the Xbox has a "forget this connection" option in the same way that mobile phones do.
Then recreate the link from scratch.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Pro Gaming Routers - NETGEAR Communities
Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.