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Forum Discussion
92jthomas
Sep 15, 2020Guide
Xbox Speeds slow.. Help!
I have tried researching so long on this and I really don't want to pay this 60 bucks to talk to the netgear support. But I have this XR500, it has been absolutely amazing in every way. I just bought ...
plemans
Sep 15, 2020Guru - Experienced User
You won't hit gigabit speeds over wireless. The 350mbps that you're reporting hitting on your phone is about what you should expect. (roughly).
are you on the 5ghz for the xboxes?
Another thing is that the xbox speedtest feature isn't that accurate. I'd make sure you're on the 5ghz and then test using phone/tablets to see what speeds your at using speedtest.com (try changing servers on the speedtest site as well)
that'll give you the best results.
- 92jthomasSep 15, 2020GuideThank you for your reply and yes both Xbox's are connected to the 5ghz. I even tried connecting them to the 2.4ghz to see the difference. Yea I thought I should expect around 350mbps via wireless. But 27mbps? That can't be normal and it is throwing me off even more considering it is only on the Xbox's. I have had the Xbox's do the speedtest in the settings and I have tried downloading something to see the download speed there too equaling the 27mbps average.
- plemansSep 15, 2020Guru - Experienced User
is it causing problems with gaming?
Have you checked in the xr500 what the qos settings are set to?
- 92jthomasSep 15, 2020GuideIt is causing problems gaming. But more so on downloading updates and new games on the xbox's. The Qos settings are disabled. I also just factory resetted the XR500 last week so most settings are still default.