NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
XR 1000 and BT Full Fibre 900
I have recently had BT Full Fibre (900mbps) installed at my house. An OTP box was installed that BT said would act as a modem. The BT Home Hub works fine directly though this but when I try to switch...
- It's possible that you require PPPoE to get internet directly through the box, I know BT used to use this. I'd ask them whether you need PPPoE to connect a router to the box, otherwise if you access the BT hub that may have the information there that you can take and then put into the XR.
It's possible that you require PPPoE to get internet directly through the box, I know BT used to use this. I'd ask them whether you need PPPoE to connect a router to the box, otherwise if you access the BT hub that may have the information there that you can take and then put into the XR.
Hi, thanks for the quick reply. You were exactly right. I put the PPPoE log in details (by default ones) into the internet setup settings and now I'm up and running. Thank you very much
- Great to hear that, you're very welcome!